Richard Farrant Posted August 7, 2014 Share Posted August 7, 2014 Is there anyone on here who uses BT Internet and a user of MLU Forum? I was on it this morning then this evening I get a notice come up that the web address to MLU is blocked by Parental Control. I have never activated the feature and when I click on to say this was blocked incorrectly, then log in it says I am not the account holder, so been going around in circles. Apparently the sites that are assessed for blocking are done by a 3rd party and not BT ......... maybe HMVF next? :mad: Quote Link to comment Share on other sites More sharing options...
Nick Johns Posted August 7, 2014 Share Posted August 7, 2014 Thats BT for you, tried phoning them a while ago to report my Brothers phone was out of order, except there is no phone number now for BT!! tried online but as I wasn't a BT subscriber could not report the fault!!.. no problem accessing MLU with Sky internet Quote Link to comment Share on other sites More sharing options...
fv1609 Posted August 7, 2014 Share Posted August 7, 2014 No problem here Richard just been on & had a look around. Seems ok & nothing that my mother wouldn't want me to see :-D Quote Link to comment Share on other sites More sharing options...
Richard Farrant Posted August 7, 2014 Author Share Posted August 7, 2014 Thanks guys! I can access it on my iPhone, so will have to make do with that until I can get hold of BT . This lack of contact I find frustrating, that and unhelpful information which tells you how to get around the problem but when you get the page up it bears no resemblance. Quote Link to comment Share on other sites More sharing options...
Richard Farrant Posted August 7, 2014 Author Share Posted August 7, 2014 This is on the page that comes up; http://www.mapleleafup.net/forums/index.php has been blocked by BT Parental Controls because the account holder has Custom filters on. FAQ: A site is being blocked incorrectly by BT Parental Controls. How can I report this? I have no Custom filters and nothing has changed since this morning. I have reported it, and will see what happens. Quote Link to comment Share on other sites More sharing options...
ted angus Posted August 7, 2014 Share Posted August 7, 2014 Richard, no problem getting MLU through my BT broadband- my problem is the BB is so slow I struggle to get certain forums/sites to open Good Luck TED Quote Link to comment Share on other sites More sharing options...
Richard Farrant Posted August 7, 2014 Author Share Posted August 7, 2014 Richard, no problem getting MLU through my BT broadband- my problem is the BB is so slow I struggle to get certain forums/sites to openGood Luck TED Thanks Ted, Never had this happen before so looks like the server has done something during the day. Quote Link to comment Share on other sites More sharing options...
lowfat Posted August 8, 2014 Share Posted August 8, 2014 works fine on mine a landline: 0800 111 4567 bt phone number it will be a call center in India . when i had problems they seemed okay Quote Link to comment Share on other sites More sharing options...
Richard Farrant Posted August 8, 2014 Author Share Posted August 8, 2014 Problem now rectified, thanks Quote Link to comment Share on other sites More sharing options...
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