Can't display full page

[fv1609]

For some days now I can no longer get the full page to display & just shows the bare bones without the "skin". I find it difficult to navigate.

The problem is only on the laptop, on the PC where I am now everything is normal. I cleared my cookies on the laptop, but that has made no difference. Whether I use the existing bookmark or follow a link from an email notification, it is just the same. Both devices use Firefox & don't get this problem on any other site.

Any ideas please?

 

[sirhc]

Looks like your laptop is not displaying the style sheets which control the fonts and colours etc. There might be a setting for this, it may be called CSS.

[fv1609]

Chris thanks for coming back. I can't find any settings/options that might help. Both PC & laptop were updated to the latest version of Firefox at the same time a few days ago. I have compared the settings on both & they seem identical.

[sirhc]

Hi Clive,

Is there a shield next to the website URL in the address bar? If so this might help:

https://support.mozilla.org/en-US/kb/tracking-protection

Chris

[fv1609]

Chris ok thanks. Yes there is indeed a shield & if I relax tracking then the page opens & displays as it used to on the laptop.

However on the PC there is also shield showing tracking is blocked, but despite this it still lets the pages display fully. So seems a bit odd.