Hi Tim
The bone of contention is in the standard of the repair, we now have tapered shuts on Bonnet, badly fitting bonnett, thin paint, bare metal , screen that wont flip,rebuilt gearbox that oil pours out of and much much more.
The list is 4 pages long that the independant engineer has compiled, still the insurance co are not wanting to rectify these points so it looks like its either I bite the bullet and rectify the faults or take it to the ombudsman.
Doing the repairs to rectify the bad work myself is actually the easier route, but on a matter of principle I am leaning towards the other route as they have paid £6200 to him for what he has done and I have shelled out another£ 1200 on top for various other bits.( could have built a brand new Jeep for £7400!!)
Apparently they have paid him for work done and I haven't signed any acceptance so maybe that isn't a requisite these days?
Be interested to hear if anyone else has had to approach the ombudsman with a grievance and if its the sort of thing that tends to go the Ins Co 's way.
Tim(1)