Brooky Posted April 11, 2014 Share Posted April 11, 2014 (edited) I have contacted DVLA 3 times thus far within the last month to discuss the registration information of my Series 3 Landrover. Currently it has a "Y" registration which ties in with the year it was cast. I have a certificate from Gaydon stating the build date of 1974 but the DVLA database states it was built in 1975. I want to get the database amended to reflect the real build date (esp. with the possibility of free road tax next year on the 40 year rolling scheme) and an age related plate.All the staff at DVLA want to tell me is how to claim exemption from road tax - I keep telling them I do not need this for at least a year, that their database is wrong and I would like an age related plate if possible but I might as well talk to a brick wall. Totally useless!! :embarrassed: This is the type of situation where the DVLA get bad press, however the question is who is at fault? The process is really simple and if you dont follow that process problems occur The first thing you need to do is to run a vehicle check using the link in an earlier post and check date of manufacture If the date of manufacture is 1974 then happy days it will be exempt next year (if the date is rolling) If it is not then you need to get the date of manufacture recorded on the database To do this you will need a letter of verification from a club recognised by the DVLA (unfortunately a certificate from Gaydon is not recognised by the DVLA, again not the DVLA's fault but Gaydon are not on the approved list) Once you have this you send a covering letter requesting the date of manufacture is amended, the verification cert from an approved club and I think your V5 They will then amend the details You can if you so desire request an age related plate, this however will not have any impact on whether the vehicle becomes eligable for Historic status as this is derived from the date of manufacture and not registration I actually think the registration number issued at the time of first registration is part of the vehicles history, that however is your choice As I say an easy process...............so dont knock the DVLA for not giving you the answers you need, follow the process and it will work Edited April 11, 2014 by Brooky Spelling!! Quote Link to comment Share on other sites More sharing options...
Diana and Jackie Posted April 11, 2014 Author Share Posted April 11, 2014 (edited) Not being able to get the message across seems to be a common problem with "Foreign" call centres! The DVLA use British people or people entitled to work in the UK and is UK based - where's the foreign come from? Diana Edited April 11, 2014 by Diana and Jackie Quote Link to comment Share on other sites More sharing options...
Brooky Posted April 11, 2014 Share Posted April 11, 2014 The DVLA use British people or people entitled to work in the UK and is UK based - where's the foreign come from? Diana Think it was a joke...........................Wales does after all have its own assembly!!! After all the posts above any chance of the contact details?????? Quote Link to comment Share on other sites More sharing options...
Jessie The Jeep Posted April 11, 2014 Share Posted April 11, 2014 Sometimes smilies/emoticons are just wasted! Quote Link to comment Share on other sites More sharing options...
arcot1751 Posted April 11, 2014 Share Posted April 11, 2014 Sometimes smilies/emoticons are just wasted! Called a sense of humour breakdown :-D Quote Link to comment Share on other sites More sharing options...
Diana and Jackie Posted April 11, 2014 Author Share Posted April 11, 2014 Odd joke - potential racism Diana Think it was a joke...........................Wales does after all have its own assembly!!!After all the posts above any chance of the contact details?????? Quote Link to comment Share on other sites More sharing options...
Jessie The Jeep Posted April 11, 2014 Share Posted April 11, 2014 I suggest you read the line and punctuation again. I was under the impression that Wales was another country, hence Foreign in quotation marks. Perhaps Wales is just a county of England? Quote Link to comment Share on other sites More sharing options...
Marmite!! Posted April 11, 2014 Share Posted April 11, 2014 Odd joke - potential racism Diana Happy to let the comment stand... Quote Link to comment Share on other sites More sharing options...
fayjo56 Posted April 12, 2014 Share Posted April 12, 2014 Bit worried the way this thread is going on our friendly forum? Anyway, my experience probably wont help:blush: I sent off my paperwork about two weeks ago to register the M38, had a phone call last Thursday from a really nice guy from DVLA to say I had put my taxation start date as 1 May (i wasnt that optimistic:D) but they couldnt issue a tax over 14 days before so could it be started on 1 april!. Duly agreed the new V5 arrived this morning!. I imagine the tax disc will arrive next week. So thanks to Chris Brooks, MVT verification officer, Robert who inspected the vehicle on his behalf, and the relevant staff at DVLA - there I've said it! Quote Link to comment Share on other sites More sharing options...
Jessie The Jeep Posted April 12, 2014 Share Posted April 12, 2014 My original documents and new tax disc came about 5 days after the V5. Quote Link to comment Share on other sites More sharing options...
Brooky Posted April 12, 2014 Share Posted April 12, 2014 I promised earlier in the thread to drop a note to the contact I have in the DVLA about the person with responsibility for military vehicles I had an email back this morning to the effect that they were not aware of anybody with that responsibility, but were going to check and get back to me The plot thickens................................. Good news about the M38 (pleased to have helped) ....................the system does work!!! Quote Link to comment Share on other sites More sharing options...
snort Posted April 12, 2014 Share Posted April 12, 2014 I promised earlier in the thread to drop a note to the contact I have in the DVLA about the person with responsibility for military vehiclesI had an email back this morning to the effect that they were not aware of anybody with that responsibility, but were going to check and get back to me The plot thickens................................. Good news about the M38 (pleased to have helped) ....................the system does work!!! Yes, I thought that suspicious, also as the name was withheld.........Walter Mitty no doubt Quote Link to comment Share on other sites More sharing options...
Brooky Posted April 12, 2014 Share Posted April 12, 2014 Yes, I thought that suspicious, also as the name was withheld.........Walter Mitty no doubt Or trying to stir it up a bit Quote Link to comment Share on other sites More sharing options...
ArtistsRifles Posted April 13, 2014 Share Posted April 13, 2014 This is the type of situation where the DVLA get bad press, however the question is who is at fault?The process is really simple and if you dont follow that process problems occur The first thing you need to do is to run a vehicle check using the link in an earlier post and check date of manufacture If the date of manufacture is 1974 then happy days it will be exempt next year (if the date is rolling) If it is not then you need to get the date of manufacture recorded on the database To do this you will need a letter of verification from a club recognised by the DVLA (unfortunately a certificate from Gaydon is not recognised by the DVLA, again not the DVLA's fault but Gaydon are not on the approved list) Once you have this you send a covering letter requesting the date of manufacture is amended, the verification cert from an approved club and I think your V5 They will then amend the details You can if you so desire request an age related plate, this however will not have any impact on whether the vehicle becomes eligable for Historic status as this is derived from the date of manufacture and not registration I actually think the registration number issued at the time of first registration is part of the vehicles history, that however is your choice As I say an easy process...............so dont knock the DVLA for not giving you the answers you need, follow the process and it will work Many thanks - This is the information I was after!! First question then is why didn't DVLA tell me this rather than just keep on telling me how to change taxation class?? Second question - how do I get a certificate from the MVT verifying it's build date - paid up member so do I just have to send a copy of the Gaydon certificate to the appropriate MVT officer or what??? Quote Link to comment Share on other sites More sharing options...
Brooky Posted April 13, 2014 Share Posted April 13, 2014 Really quite easy Go to the MVT website and follow the verification tab Complete the online form and away you go!! Quote Link to comment Share on other sites More sharing options...
ArtistsRifles Posted April 13, 2014 Share Posted April 13, 2014 Really quite easyGo to the MVT website and follow the verification tab Complete the online form and away you go!! Again - many thanks for the assistance! Quote Link to comment Share on other sites More sharing options...
Brooky Posted April 14, 2014 Share Posted April 14, 2014 As promised I have been in touch with the DVLA and have had a definitive answer from them this morning The general gist is that the same team are dealing with all historic vehicles (ex military included), so no changes there However there is a specialist team that deals with the registration of current MOD vehicles Maybe thats where the confusion came from???????? Quote Link to comment Share on other sites More sharing options...
Diana and Jackie Posted April 14, 2014 Author Share Posted April 14, 2014 Fr 4....... yes, i thought that suspicious, also as the name was withheld.........walter mitty no doubt Quote Link to comment Share on other sites More sharing options...
Marmite!! Posted April 14, 2014 Share Posted April 14, 2014 Fr 4....... Talking in code now? Quote Link to comment Share on other sites More sharing options...
Brooky Posted April 14, 2014 Share Posted April 14, 2014 Fr 4....... ?????????? Quote Link to comment Share on other sites More sharing options...
Diana and Jackie Posted April 14, 2014 Author Share Posted April 14, 2014 ?????????? FR4 - operation Rumplestiltskin :-D Quote Link to comment Share on other sites More sharing options...
N.O.S. Posted April 14, 2014 Share Posted April 14, 2014 Anyone else think this thread has taken a bit of a Grimm turn? Quote Link to comment Share on other sites More sharing options...
Marmite!! Posted April 14, 2014 Share Posted April 14, 2014 (edited) Don't get it?? The good news is the DVLA have appointed someone who actually knows about military vehicles to manage the licensing of newly registered ex military vehicles, just after lunch I met him today and it was clear he knows what he is talking about. Why make a statement that an official in a Government Department has been appointed to deal with certain vehicles & then refuse to name him? what's the big secret? Maybe we should just make an FOI request to get his name Edited April 14, 2014 by Marmite!! Quote Link to comment Share on other sites More sharing options...
Brooky Posted April 15, 2014 Share Posted April 15, 2014 Maybe it was I know something that you dont!!! (and I am not going to tell you!!) Anyway on a more posotive note some good stuff has come out of the posts (even though I didnt understand some of them) Quote Link to comment Share on other sites More sharing options...
Brooky Posted April 15, 2014 Share Posted April 15, 2014 Just to cofirm again There is NOT an individual in the dvla who deals soley with ex military vehicles It is business as normal Quote Link to comment Share on other sites More sharing options...
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